Know the interaction context
Keep customer and conversation context close to the agent and workflow without relying on disconnected tools.
Trust is part of the product
Voz360 for financial services combines omnichannel conversation continuity with the audit and encryption controls a regulated environment needs to evidence, not just claim.
Voz360 for financial services combines omnichannel conversation continuity with the audit and encryption controls a regulated environment needs to evidence, not just claim.
Keep customer and conversation context close to the agent and workflow without relying on disconnected tools.
RBAC, MFA, SAML SSO, hash-chained audit trails, PCI-aware recording pause/resume controls, and per-tenant AES-256-GCM encryption support accountable operations.
Queue, response, SLA, CSAT, and outcome data feed the operating decisions that improve trust.
Questions, answered
Self-contained answers, so the questions a security or procurement reviewer asks first don't require reading the whole page.
Voz360 includes PCI-DSS-relevant controls — recording pause/resume logging around payment card capture, hash-chained audit trails, and AES-256-GCM per-tenant encryption — alongside RBAC, MFA, and SAML SSO. No certification audit claim is made; deployment requirements and control mapping are validated with your security team.
Talk to Voz360
Bring your deployment constraints, compliance requirements, and channel mix. We will show you exactly where control lives in the architecture.