01Scope
Start with your operation
Channels, interaction volume, deployment model, and compliance requirements shape the final quote.
Transparent structure, figures pending sign-off
A packaging structure you can see, not a form you have to fill out first.
Voz360 publishes an illustrative entry-tier packaging structure instead of gating pricing behind a form — most CCaaS incumbents hide this, so an honest structure alone answers a question your evaluation committee already has. The tier structure below is illustrative and marked as such; exact dollar figures require business sign-off before publication.
Voz360 publishes an illustrative entry-tier packaging structure instead of gating pricing behind a form — most CCaaS incumbents hide this, so an honest structure alone answers a question your evaluation committee already has. The tier structure below is illustrative and marked as such; exact dollar figures require business sign-off before publication.
Core
Voice + one digital channel, managed SaaS
Starting at [Contact for pricing]
- Voice core (all 6 dialer modes)
- One additional channel (SMS, WhatsApp, email, or chat)
- Answer Engine (rule-based bots)
- RBAC + MFA
- Standard hash-chained audit log
- CSV/Excel scheduled export
Most common
Omnichannel
Full channel mix, managed SaaS or private cloud
Starting at [Contact for pricing]
- All Core features
- Full channel mix (voice, SMS, WhatsApp, email, chat, social)
- Context Retrieval (knowledge-article search)
- SAML SSO
- Compliance Engine (DNC/TCPA/STIR-SHAKEN gating)
- Real-time + historical analytics dashboards
Enterprise
Private cloud, dedicated compliance review
[Contact for pricing]
- All Omnichannel features
- Private cloud deployment on your infrastructure
- Dedicated security and compliance-posture review
- Priority roadmap access to Assist (generative agent-assist)
- Custom retention and data-residency configuration
Illustrative structure. Exact figures require business sign-off and are not yet published — "Contact for pricing" reflects current state, not a final number.
02Configure
Choose what you need
Voice, digital channels, AI, compliance gating, analytics, and integrations map to the rollout you actually run.
03Plan
Make implementation visible
Migration, identity, security review, and enablement are scoped before a number is finalized.
Questions, answered
What enterprise buying teams want to know.
Self-contained answers, so the questions a security or procurement reviewer asks first don't require reading the whole page.
Does Voz360 publish real pricing?
Voz360 publishes an illustrative tier structure with features mapped per tier. Exact dollar figures require business sign-off and are not yet finalized on this site — use "Contact for pricing" as the current state, not a final number.
Is private cloud more expensive than managed SaaS?
Cost shape differs by deployment mode rather than one being categorically more expensive — private cloud shifts infrastructure operating cost to your team; managed SaaS bundles it into the subscription.
Does Voz360 offer a free trial?
A self-serve trial is not presented as an instant experience on this site. Sandbox and evaluation access can be discussed based on deployment and qualification path.
Talk to Voz360
Run it on your terms.
Bring your deployment constraints, compliance requirements, and channel mix. We will show you exactly where control lives in the architecture.