Can it run on your infrastructure?
Evaluate whether a private-cloud or self-hosted option genuinely exists, or whether the platform is architecturally cloud-only.
A better evaluation starts earlier
Use this checklist to compare vendors on how the platform actually behaves in production and under audit, not just how many feature names appear in a deck.
Use this checklist to compare vendors on how the platform actually behaves in production and under audit, not just how many feature names appear in a deck.
Evaluation worksheet
Use these prompts as a starting point for an RFP or architecture workshop. Select the topics that matter to your operation.
Evaluate whether a private-cloud or self-hosted option genuinely exists, or whether the platform is architecturally cloud-only.
Require the vendor to name which AI capabilities are rule-based, which are generative, and which are not yet shipped.
Evaluate tenancy isolation model, encryption design, audit-log mechanism, RBAC, MFA, SSO, and named certification status — not just a badge wall.
Questions, answered
Self-contained answers, so the questions a security or procurement reviewer asks first don't require reading the whole page.
Require a capability explanation, workflow demonstration, architecture response, named security controls (not just certification logos), pricing model, and measurable acceptance criteria.
Talk to Voz360
Bring your deployment constraints, compliance requirements, and channel mix. We will show you exactly where control lives in the architecture.