DNC, tenant and national
Every number is checked against both the tenant’s own do-not-call list and the applicable national registry before it enters a dial attempt.
Compliance at dial-time, not audit-time
The Compliance Engine is Voz360’s outbound gating layer — DNC, TCPA consent, allowed-hours, and STIR/SHAKEN-aware carrier policy checks that run before a call places, on every one of the six dialer modes. Most platforms audit compliance after the fact. Voz360 enforces it at the moment of dial.
The Compliance Engine is Voz360’s outbound gating layer — DNC, TCPA consent, allowed-hours, and STIR/SHAKEN-aware carrier policy checks that run before a call places, on every one of the six dialer modes. Most platforms audit compliance after the fact. Voz360 enforces it at the moment of dial.
Every number is checked against both the tenant’s own do-not-call list and the applicable national registry before it enters a dial attempt.
Consent is matched one-to-one to the specific campaign and number being dialed, not treated as a blanket opt-in.
Calling-hour windows are evaluated against the callee’s timezone, DST-correct, with an emergency-number bypass path.
STIR/SHAKEN-aware carrier policy, answering-machine detection, and abandon-rate fraud gating with a kill switch round out the gate sequence.
Questions, answered
Self-contained answers, so the questions a security or procurement reviewer asks first don't require reading the whole page.
Yes. Manual (click-to-call), Preview, Progressive, Power, Predictive, Robo (IVR-broadcast) all pass through the same DNC, TCPA, allowed-hours, and carrier-policy gates before a call originates.
No. Voz360 provides operational controls and evidence workflows; each organization remains responsible for its own policies, legal interpretation, and carrier requirements.
Abandon-rate fraud gating includes a kill switch that can halt or de-pace a predictive campaign before the rate breaches a configured threshold.
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